Returns & Exchanges
At SURI, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items in their original packaging. Our streamlined process ensures that finding your perfect fit is always stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original box with all tags attached and include the printed return slip inside the package.
Ship It Back
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing